The Support You Need

Throughout your time at Swinburne Online you’ll be supported every step of the way. We know your day doesn’t always begin at 9am and finish at 5pm, so we’ve extended our support hours to ensure you can get the answers you need when you want them.

Student Advisors

Whether you need help with essay writing, technology support or research advice you’ll have immediate access to a support team who are ready to assist.

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Assignment assistance

In conjunction with your eLearning Advisor, Studiosity offers feedback on assignment drafts, structure, grammar and more.

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Virtual classroom

Learning happens in a virtual classroom through small study and discussion groups led by an industry-experienced tutor.

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Student support

We’re here to make studying online as simple as possible for you. Not only do we have the right tools and support teams to promptly answer your academic questions or help you through technical problems – we have people who care about your success.

Student Advisors are available:

8:00 am – 9:00 pm Monday – Friday AEST or AEDT
10:00 am – 6:00 pm on weekends AEST or AEDT

Student coaches
Study groups
Dedicated tutors
Graduation and beyond

When it comes to managing your time and staying motivated, Student Coaches are a great resource. They can help you set realistic goals and stay motivated.

Swinburne Online students can book a call to speak to a Student Coach at a time that suits.

Whilst studying with Swinburne Online you’ll be interacting with fellow students all the time. Learning with and from other students is a great way to gain a deeper knowledge of your chosen subject matter.

Online study groups will have between 25 and 30 students and will be facilitated by your eLearning Advisor.

How study groups work.

You don’t need to be sitting in a classroom to have access to some of the best university tutors on offer.

Swinburne Online’s team of academic professionals is dedicated to making your online study experience simple and rewarding.

Meet your dedicated tutors.

For many, graduation is not only the end of one chapter, but also the beginning of the next.

With this in mind, Swinburne offers a range of services and support to help you set yourself up for success. These services include career advice, a worldwide alumni network and further study options.

Find out more about life beyond uni.

TAFE Diploma Courses

Undergraduate Courses

Postgraduate Courses

Short Courses

Support

The Support You Need

Student Advisors

Assignment assistance

Virtual classroom

Student support

Frequently asked questions View all FAQs

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