Exceptional student support is at the heart of what we do. Available seven days a week our support team ensure that you are never alone. Whether you need help with assignments, technology support or research advice you’ll have immediate access to a team of experts who are ready to assist.
7 Day a Week Support
At Swinburne Online we want you to succeed at every step of your journey - even before you’ve started your course. That’s why we’re with you all the way.
Our dedicated student support team are available to help with whatever query you may have – even a severe case of procrastination! Ultimately, we’re here to make studying online as simple as possible for you. Not only do we have the right tools and support teams to promptly answer your study skills questions or help you through technical problems – we have people who care about your success.
Support Team - your one-stop-shop for support
Dedicated Tutors - industry professionals
The tutors at Swinburne Online are passionate professionals with years of industry experience, specially trained for teaching online students. As your primary source of academic support they are available to answer questions and help you through assessments.
Assignment Assistance - help when you need it
We’ll always help you produce your best work. Access our assessment support services for feedback on your draft assignments, or contact your online tutor for personalised support.
Our assessment support services cater to all levels of academic writing, from new to experienced students hoping to improve their assignments. On average students who utilise these services receive 15% higher marks than those who don’t!
Virtual Classroom - access your course anywhere
Learning happens in a virtual classroom where you will interact with your online tutor and fellow students. In the classroom you will complete interactive learning activities, access online readings, watch instructional videos and progress towards earning your qualification.
Beyond Graduation - support to find a dream job
We’ll help you reach your career goals. Whether you’re a new student, graduate or alumni, our Swinburne Online professional support team will help you get into your chosen career.
All students have access to Swinburne's Centre for Career Development. Here you’ll have access to interview skills training, resume writing support, job application feedback and personalised advice about career planning. This service is available for two years after you graduate to make sure you land your dream job.