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Support

The Support You Need

Throughout your time at Swinburne Online you’ll be supported every step of the way. We know your day doesn’t always begin at 9am and finish at 5pm, so we’ve extended our support hours to ensure you can get the answers you need when you want them.

Student support

We’re here to make studying online as simple as possible for you. Not only do we have the right tools and support teams to promptly answer your academic questions or help you through technical problems – we have people who care about your success.

Student Advisors are available:

8:00 am – 9:00 pm Monday – Friday AEST or AEDT
10:00 am – 6:00 pm on weekends AEST or AEDT

Contact us online

A large part of studying is connecting with fellow students and building strong relationships, both academically and on a social level. To help you make those connections online, we’ve developed CONNECT, our very own social network.

What CONNECT can do for you.

Whilst studying with Swinburne Online you’ll be interacting with fellow students all the time. Learning with and from other students is a great way to gain a deeper knowledge of your chosen subject matter.

Online study groups will have between 25 and 30 students and will be facilitated by your eLearning Advisor.

How study groups work.

You don’t need to be sitting in a classroom to have access to some of the best university tutors on offer.

Swinburne Online’s team of academic professionals is dedicated to making your online study experience simple and rewarding.

Meet your dedicated tutors.

For many, graduation is not only the end of one chapter, but also the beginning of the next.

With this in mind, Swinburne offers a range of services and support to help you set yourself up for success. These services include career advice, a worldwide alumni network and further study options.

Find out more about life beyond uni.

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