Help when you need it

We can help you submit your best assignment every time, stress-free.

At Swinburne Online there's no need to worry about completing or submitting your assessments, because there’s no shortage of help at whatever stage you're at.
Along with personalised attention from your eLearning Advisors and on-call assistance from the Student Advisors, we also offer YourTutor and Smarthinking; two independent online tutoring services that are there for you any day, any time.

Not quite sure how to start your assessment task, need help researching, or would like language support? Contact YourTutor. They'll give you real time guidance on how to approach your assessment task and are available to help. 

If you've completed a draft but you're not sure if it's your best work, then Smarthinking is for you. The Smarthinking team will provide you with feedback on your work within 24 hours.

Help when you need it:

  • You'll receive assessment assistance from how to plan and start your assignment, through to reviewing your draft before you submit the final assignment
  • Small tutorial groups and easily contactable tutors means you get the support you need, when you need it
  • Explore assessment ideas through online discussions with your peers

On average, students who use Smarthinking and YourTutor receive 15% higher marks than those who don’t.