We’ll see you through

Our Student Advisors are always there to make sure you never feel alone or in the dark about anything relating to your study.

Available seven days a week, Student Advisors are ready to help you with academic writing, technical support, enrolment queries, workload management and research advice – or just to give you a pep talk if you are feeling overwhelmed.

Student Advisors will help you with:

  • General course advice, enrolment details and course planning
  • Academic writing, research, referencing and study skills 
  • Education placements and exam queries
  • Technical support for your online classroom, eTexts and other study-related programs 
  • Referrals to counselling, careers, employment and AccessAbility services
  • How to get started when you’re feeling a bit overwhelmed.

Student Advisors are available 8am to 9pm weekdays and 10am to 6pm weekends (Melbourne time). If you have a question or need help with your studies contact our Student Advisors via phone, email, live chat or Connect in the Student Portal.

At Swinburne Online we’ll see you through- from orientation to graduation.