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100% Online Course

Diploma of Business (Operations) (BSB50120)

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  • Qualification

    Diploma

  • Duration

    2 years

  • Units

    12

  • Start Date

    Every fortnight

Overview of the course

The Diploma of Business (Operations) will equip you with specialist knowledge in coordinating business projects.

You will learn to lead teams, identify marketing opportunities, develop administrative systems and manage budgets and financial plans. Your coursework will take you through the development of business plans and the management of business resources.

By the time you graduate, you will have strong critical and creative thinking skills and the confidence to actively engage with the management of an organisation.

Please note: If you complete the Course in Introductory Skills within 6 months, you gain automatic entry into the diploma. You will have 2 years from enrolment to complete the remaining units of the diploma. You are required to be self-directed in your learning and complete your coursework at a reasonable progression, so you can earn your qualification within this timeframe.

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What are the entry criteria?

To ensure you have the best chance of successfully completing your diploma, you may enter this course if you meet any of the below criteria.

  • Hold a Year 12 Certificate of Completion

OR

  • Completion of a Cert IV or above in any field

OR

  • Can demonstrate relevant work experience and meet the language, literacy and numeracy requirements to study at the diploma level.

This course is not available to international students.

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The trainers and assessors were fantastic with answering all of my many questions.

Gabriella, Swinburne Online graduate

Career & Learning

Career opportunities

  • Team Leader

    Organise, direct and manage people within teams of all sizes in a business environment.

  • Executive Assistant

    Contribute to the success of a business via tasks such as marketing research, training staff and scheduling important meetings.

  • Accounts Officer

    Monitors and processes business payments and expenditure.

  • Office Manager

    Organise and control the functions and resources of offices including its administrative systems and office personnel.

  • Senior Administrator

    Responsible for the planning, development, and organisation of a business.

  • Business Owner

    Gain overall knowledge to assist in managing day-to-day administrative business operations.

What you will learn

  • Lead Effective Teams

    Learn how to establish a team performance plan, facilitate teamwork and manage key business relationships.

  • Manage Meetings

    Gain the skills required to manage a range of meetings, including overseeing the meeting preparation processes and chairing meetings.

  • Develop workplace policies and procedures for sustainability

    Learn how to develop and implement workplace sustainability policies and modify the policy to suit changed circumstances. ‘Sustainability’ refers to an approach that focuses on the minimisation of an organisation’s social, economic and environmental impact.

  • Manage Budgets and Financial Plans

    Develop skills and knowledge required to undertake financial management in an organisation. This includes planning and implementing financial management approaches, and supporting and evaluating effectiveness of financial management processes.

  • Develop Business Plans

    Learn how to produce consistent documents and templates that meet your company’s requirements.

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Course Units

  • Manage meetings (BSBTWK503)
  • Identify and evaluate marketing opportunities (BSBMKG541)
  • Manage budgets and financial plans (BSBFIN501)
  • Develop critical thinking in others (BSBCRT511)
  • Manage business operational plans (BSBOPS502)
  • Manage business risk (BSBOPS504)
  • Develop administrative systems (BSBOPS503)
  • Undertake project work (BSBPMG430)
  • Manage team effectiveness (BSBTWK502)
  • Lead communication in the workplace (BSBXCM501)
  • Develop workplace policies and procedures for sustainability (BSBSUS511)
  • Manage business resources (BSBOPS501)
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