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Technology Essentials for Managers

duration Duration: 1 Teaching Period

unit code Unit Code: INF80042

contact hours Contact Hours: Recommended 8hours of study per week

About this unit:

The larger a project, the greater the quantity of data involved, particularly at an organisational level. This unit explores the role of data and the issues that can emerge in data management, in the present as well as on an ongoing basis. Students will learn how to evaluate triage issues regarding technological infrastructure and how best to resolve these issues. This unit teaches students about a number of frameworks, methods and tools that ensure managing service delivery within an organisation is coherent and effective, and business impact can be effectively managed.


  • The role of data
  • Big Data and data management
  • Triage and technological infrastructure
  • Identifying an appropriate technological vendor and/or partner
  • Advanced knowledge of data management frameworks, methods and tools
  • Technology adoption and business impact
  • Developing a coherent approach to service delivery
  • Proficient communication