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Operations Management

duration Duration: 1 Teaching Period

unit code Unit Code: SCM20001

contact hours Contact Hours: Recommended 10 hours of study per week

About this unit

This unit gives students a thorough understanding of the function of operations management and the contribution that operations management adds to the efficient functioning of a business, particularly in the manufacturing sector. Operations management is concerned with the design and management of products, processes, services and supply chains and is applicable to all businesses and organisations. This unit will consider the acquisition, development and utilisation of resources that organizations need to deliver goods and services to their customers and clients. Students will be   introduced to applied and practical approaches to systems analysis and design in order to define effective and efficient solutions to everyday problems encountered in many industries across the globe.


  • The nature of operations management
  • Role of operation management in organisational strategy
  • Functions within operations management in service and manufacturing industries
  • Process design
  • Planning and controlling the use of resources
  • Inventory systems
  • Queueing models.

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