Duration: 1 Teaching Period
Unit Code: SCM60001
Contact Hours: Recommended 10 hours of study per week
About this unit
This unit critically examines the issues and techniques of Operations Management. It reviews the strategic importance of the operations function in delivering top quality products and services efficiently and effectively to meet the needs of clients and customers. It focuses on the three key operations management activities of operations design, operations planning and control, and operations improvement – all in a strategic context. The unit also provides an opportunity for students to apply theory and technique to real examples drawn from literature, observed in everyday life, and from students’ own experience. Contemporary issues in operations management are also explored.