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Knowledge Management and Analytics

duration Duration: 1 Teaching Period

unit code Unit Code: INF30015

contact hours Contact Hours: Recommended 10 hours of study per week

About this unit

Organisational learning is a critical concept contributing to sustainable competitive advantage, and Knowledge Management is an integral and pertinent component within an organisational learning environment.

This unit aims to develop and enhance conceptual and practical understanding of the key aspects and the fundamental principles of Knowledge Management, particularly in the increasing use of analytics within that environment.


  • The nature and origins of organisational knowledge, organisational learning, organisational memory, organisational capabilities and competences, and knowledge workers
  • The nature of knowledge and its management within a contemporary organisation, including the processes of creation, capture, sharing, and application
  • The strategy and business case for enhancing and improving the efficacy and effectiveness of Knowledge Management (KM) contained in a KM system
  • The role of big data and analytics in knowledge management practices and strategy
  • Cases of utilising big data in knowledge management systems and knowledge management initiatives
  • Utilising big data results as organisational knowledge to support decision making
  • Contemporary and emerging issues in knowledge management including: communities of practice, advanced taxonomies, big data analysis, cloud computing, Anything-as-a-Service (XaaS), and social network analysis
  • Specific cases of knowledge management practices and applications from real-world organisational contexts
  • ‘Other issues’: legal, ethical, security
  • Alternative theoretical approaches to understanding and problem solving in industrial relations

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