Please complete the self-service request form including:
To avoid incurring a VET FEE HELP or VET Student Loan debt (or to receive a full refund if you pay for your fees upfront) you must send your email to Swinburne Online on or before your Census date. We will inform you of your Census dates when you enrol.
If you paid your fees upfront, Swinburne Online will send you a refund application form. Once this is processed you will receive a full refund within 10 business days.
If you withdraw from your course after your Census date, you will be automatically charged for the units you enrolled in. You won’t be able to receive a refund and if you elected for VET FEE HELP or VET Student Loan you will incur the debt.