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FAQs

What kind of support do you offer to your online students?

We have a whole variety of support options available to students seven days a week, so no one is ever left feeling alone.

For students studying a degree with us, your small online class of 20–24 students is run by a dedicated online tutor (eLearning Advisor), who will always be happy to respond to your questions.

Our Student Advisors (SAs) are a team of academic/technical and administrative specialists who can be contacted seven days a week. They can help with issues from advice on assignments to problems with logging in to the Student Hub.

We also have online assessment support options that will cater to a range of academic needs. To find out more about our university support options, visit the student support page on our website.