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TAFE

TAFE

TAFE

TAFE

Dynamic learning community

Dynamic learning community

 

At Swinburne Online we’ve built a whole online community of support and expertise to help you gain the knowledge and skills to graduate.

  • Meet your peers

    University students will join their peers in our online student community CONNECT, and VET students can chat in real time with their fellow students. Students will also take part in discussion boards with other members of their learning group.

  • Student Advisors

    For questions about studying online, Student Advisors are just a call away. They can help you with getting started, any exam or course planning queries and technical support for your online classroom. Student advisors are available for extended hours, 7 days a week.

  • Student Coaches

    When it comes to managing your time and staying motivated, Student Coaches are a great resource. They can help you set realistic goals and stay motivated. You can book a call to speak to a Student Coach at a time that suits you.

  • Student Mentors

    We compare the Student Mentor Program to sitting in the university café having a chat with your peers. Our Student Mentor Program pairs you with an experienced student studying through Swinburne Online, who will help guide you through your study journey.

Collaborative environment

Swinburne Online students talk about the levels of support they’ve received to help them achieve their study goals. They describe:

  • technical support they received from the Student Advisors
  • help they were given with their assignments
  • the sense of community they had with other Swinburne Online students.

 

Support

Find out more about the support Swinburne Online students receive, including orientation, technical support and assignment assistance.

Support

Frequently asked questions View all FAQs

  • I’m not sure what to study. Who can help me?

    If you are unsure which qualification is most relevant to you, speak to a Course Consultant for some advice or see our Levels of Education FAQ section. Otherwise you can submit an application form and one of our Course Consultants will be in touch.

  • Who can help me if I am having technological difficulties?

    When completing your degree, there is a vast amount of technical support at your disposal, both on our website and through our support team. If you can’t find what you need on our Student Portal Technical Support section then get in touch with one of our Student Advisors on 1300 937 765 from Australia, +61 3 9956 0777 for Australian citizens living overseas and 800 8001 1222 for international students, anytime between 9am – 9pm (AEST) Monday to Friday and 10am – 6pm (AEST) on weekends and public holidays.

  • Who can help me put together a study plan for my course?

    Our Course Consultants are always happy to recommend a study load and specific units for you to start off with based on your needs before you begin your degree with us. Once you are enrolled, you can contact one of our Student Advisors at any time and they can help you set yourself up with a study plan designed to maximise your success.