The majority of Swinburne Online students have rated their learning experience as good or excellent in the recent Student Voice survey, an initiative that looked at the overall experience of students.
Swinburne Online Academic Director Sue Kokonis said the feedback from the survey is essential to providing students with an optimised online learning experience.
“We launched the Student Voice survey as a way to keep in touch with the needs of our students and to ensure we continue to provide the very best in online study,” she said.
“With many students rating their learning experience as good or excellent we know we are doing a lot of things right. These survey results give us the opportunity to identify some key areas we can now focus on improving.”
What we’re doing right
The level of assessment feedback, collaborate sessions and availability of eLearning Advisors and Student Liaison Officers were all identified as areas of excellence by the survey respondents.
Students also approved of the high level of engagement in the courses, identifying the content as interesting and enjoyable. The live video/chat sessions incorporated into the units were highlighted as one of the reasons why there is such a high level of engagement.
How we can do better
The length of weekly readings, activities and assessments, the layout of learning materials and trouble with access to eText or eBooks were all identified as areas of improvement. Students also want to see more interaction in discussion forums.
We hear you
As a result of the survey, Swinburne Online will be making progressive changes.
There will be improved access to eBooks, assessment information will be available earlier in the Teaching Period, and further resources are being developed, along with guidelines for forum participation.
There will be more information available to students on how to achieve the best results out of their assignments, including information on how to properly reference an assignment.
Swinburne Online will also be reviewing the layout and structure of learning materials, readings, activities and assessments so you can expect a smoother and more engaging online experience.